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HX Q5 Shark Urban Electric Bike – Q5S 500W, 10.4Ah

€959,00

Tax and shipping included

Highlights:

500 W Rear-Wheel Motor
Removable 48 V 10.4 Ah Battery
7-Speed Gearing
Front Suspension Fork
160 mm Mechanical Disc Brakes

📦 Order Review: Within 24 hours

🚚 Dispatch: 1-3 business days

🚀 Express Delivery: 2-8 business days

🏠 Delivered

• EU/UK: Duties & Taxes Included - No hidden fees at checkout
• Global Air Shipping: 8-15 Days - Free to most regions
• Compatibility Check - Engineers verify fit before shipping
• Tracking Included - Stay updated on your delivery

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• 14-Day Money-Back Guarantee - EU/UK legal cooling-off period
• No Hidden Fees - No restocking or processing charges
• 1-Year Warranty - All products covered (selected items up to 2 years)
• Quick Refunds - Within 7-10 business days

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Need assistance?
Our technical support team specializes in:
- Installation guidance
- Compatibility verification
- Performance optimization
- Troubleshooting

📧 Contact: support@diyebicycle.com
⏰ Response time: Within 24 hours

About this item

HX Q5 Shark Urban Electric Bike — Bold Design for City Rides

The HX Q5 Shark Q5S urban electric bike pairs distinctive shark-inspired styling with a 500 W rear-wheel motor and a removable 48 V 10.4 Ah battery. For riders who spend more time on smooth, paved routes, its 7-speed gearing and front suspension offer flexibility when the surface or gradient changes.

Choose pedal-only, pedal-assist or electric-only riding, with an LCD display keeping key riding information in view. Front and rear 160 mm mechanical disc brakes complete the setup, while the battery can be charged on the bike or removed for convenient indoor charging.

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Frequently asked questions

EU & UK Customers: No additional fees!

We provide full customs clearance service for all 27 EU countries + United Kingdom:

✅ Price includes all taxes and duties - The price you see is the final price
✅ We handle customs fees - No additional customs fees for you
✅ We pay duties and taxes - All import duties and VAT paid by us
✅ No hidden fees - No unexpected additional charges
✅ Smooth delivery - We handle all customs procedures for fast delivery

For customers outside EU & UK: You are responsible for any applicable customs duties, taxes, and import fees in your country.

Our full customs clearance service covers all 27 EU countries + United Kingdom:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.

For EU & UK customers, we ship DDP (Delivered Duty Paid), meaning all customs duties, taxes, and import fees are included in your purchase price. You won't receive any surprise bills from customs or delivery companies.

We use a pre-authorization payment process for all orders:

Friction drives & conversion kits:

Your card is pre-authorized at checkout
We verify compatibility within 24 hours
Payment is captured after compatibility confirmation
If incompatible, the pre-authorization is released (no charge)

All other products:

Your card is pre-authorized at checkout
Payment is captured within 24 hours
No compatibility verification needed

You'll receive email confirmation once payment is processed.

Pre-authorization temporarily reserves funds on your card without charging you immediately. This allows us to verify compatibility for technical products and ensure order accuracy before final payment. The charge is completed within 24 hours for standard items, or after compatibility confirmation for friction drives and conversion kits.

We process and ship most orders within 1-3 business days. Special products may require 7-14 days processing time.

Delivery time depends on your shipping method:

EU Express Delivery (EU 27 only): 2-8 days from our France factory
Standard Air Shipping: 8-15 business days from Hong Kong
Sea Freight (for battery kits): 15-45 business days from Hong Kong

Please note: Friction drives and conversion kits require a 24-hour compatibility verification before shipping.

You'll receive tracking information via email as soon as your order ships, typically within 1-3 business days after placing your order.

Please note: Your tracking may initially show "Awaiting Pickup" or similar status until the package clears customs and enters the local delivery network. This is normal and doesn't indicate a delay.

Total delivery time = processing time + shipping time.

Processing: 1-3 business days for most items (7-14 days for special products)

Shipping time depends on your method:

EU Express Delivery (EU 27 only): 2-8 days
Standard Air Shipping: 8-15 business days
Sea Freight (battery kits): 15-45 business days

Total estimated delivery:

EU Express: 3-11 days total
Standard Air: 9-18 business days total
Sea Freight: 16-48 business days total

Note: Friction drives and conversion kits require 24-hour compatibility verification, which may add one day to processing time.

Tracking updates may be delayed during customs clearance, especially for international shipments. If your tracking hasn't updated for several days after the initial scan, please contact us at support@diyebicycle.com.

Yes! We welcome special orders and product requests. Our procurement team can source products that align with our DIYebicycle focus.

For out-of-stock items:

Contact us at support@diyebicycle.com with the product you need
We'll provide an estimated restock or procurement timeline
You'll be notified as soon as the item is available

For product requests: If you're looking for a product we don't currently carry, we'd love to hear from you! Products that fit our catalog may qualify for our Early Adopter Program, where you can: